Privacy policy
Last updated: August 21, 2026
AustraMods is operated by Individual Entrepreneur ARTEM GAVREV, registered in Georgia. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
AustraMods is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Financial information, including payment information, transaction details, form of payment, payment confirmation, and other payment-related details.
- Account information, including your username, password, preferences, and account settings.
- Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
- Communications with us, including information you provide when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, use the Services, place an order, or communicate with us.
- Automatically through the Services, including from your device and through cookies and similar technologies.
- From service providers, including companies that provide technology, payment processing, fulfillment, shipping, analytics, and other services on our behalf.
- From partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Provide, Tailor, and Improve the Services
We use your personal information to provide and operate the Services, including to:
- Process payments.
- Process and fulfill orders.
- Arrange shipping and delivery.
- Provide tracking information.
- Process returns, refunds, exchanges, or replacements.
- Maintain and manage customer accounts.
- Remember preferences and products you may be interested in.
- Provide customer support.
- Improve the functionality and customer experience of the Services.
Marketing and Advertising
Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements that may be relevant to you.
You may opt out of marketing communications at any time using the unsubscribe option included in those communications.
Security and Fraud Prevention
We may use personal information to:
- Authenticate accounts.
- Protect the security of the Services.
- Detect and prevent fraudulent, illegal, unsafe, or malicious activity.
- Investigate suspicious transactions.
- Protect our business, customers, and service providers.
If you create an account, you are responsible for keeping your login credentials secure and should not share them with others.
Communicating with You
We use personal information to:
- Respond to customer support requests.
- Communicate about orders, payments, shipping, returns, and refunds.
- Provide service-related notifications.
- Maintain our business relationship with you.
Legal Reasons
We may use personal information where necessary to:
- Comply with applicable law.
- Respond to valid legal processes or government requests.
- Enforce our Terms of Service and other policies.
- Investigate potential violations.
- Establish, exercise, or defend legal claims.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
This may include:
- Shopify, which hosts and supports our online store.
- Payment processors and payment service providers used to process transactions.
- Suppliers, fulfillment providers, and shipping carriers where necessary to process and deliver your order.
- IT, analytics, cloud storage, customer support, and other service providers that perform services on our behalf.
- Business and marketing partners, where permitted by applicable law.
- Authorities or other parties where legally required, including in response to lawful requests, subpoenas, court orders, or similar legal obligations.
- Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets.
When necessary to fulfill an order, information such as your name, shipping address, phone number, email address, and order details may be shared with suppliers, fulfillment providers, or shipping carriers.
Depending on where you reside, you may have a right to opt out of certain types of data sharing or targeted advertising.
You can access our data-sharing opt-out page here: https://austramods.com/pages/data-sharing-opt-out
Relationship with Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide, maintain, secure, and improve the platform and related services.
Information submitted through the Services may be transmitted to and processed by Shopify and other service providers located in countries other than the country where you reside.
We may also use Shopify features that use information obtained from interactions with our store, other merchants, and Shopify to help improve the Services and provide certain personalized features.
In some circumstances, Shopify may act independently in determining how personal information is processed.
You can learn more about Shopify's privacy practices at: https://www.shopify.com/legal/privacy/app-users
You may also access Shopify's privacy portal at: https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website or service that is not operated or controlled by us, you should review that third party's privacy policy, security practices, and terms.
We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or services.
Our inclusion of a third-party link does not necessarily imply endorsement of that third party or its services.
Children's Data
The Services are not intended for children.
We do not knowingly collect personal information from children under the age at which they may legally consent to the processing of personal information in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details below so that we can review and, where appropriate, delete that information.
Security and Retention of Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for purposes including:
- Providing the Services.
- Maintaining customer accounts.
- Fulfilling orders.
- Complying with legal and tax obligations.
- Resolving disputes.
- Preventing fraud.
- Enforcing agreements and policies.
The specific retention period may vary depending on the type of information and applicable legal requirements.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights may be subject to exceptions and limitations under applicable law.
Right to Access or Know
You may have the right to request information about the personal information we maintain about you.
Right to Delete
You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another party where applicable.
Right to Opt Out of Certain Data Sharing or Targeted Advertising
Depending on where you reside, you may have the right to opt out of certain forms of data sharing, sale, or processing for targeted advertising.
You can submit such a request here: https://austramods.com/pages/data-sharing-opt-out
Where required by applicable law, we may also recognize supported browser-based privacy preference signals, such as Global Privacy Control.
More information about Global Privacy Control is available at: https://globalprivacycontrol.org/
Managing Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe option included in our marketing communications.
Even if you unsubscribe from promotional communications, we may still send transactional or service-related messages, including messages relating to orders, payments, shipping, refunds, security, or your account.
Exercising Your Rights
You may exercise applicable privacy rights by using the options provided through the Services or by contacting us using the details below.
We may need to verify your identity before processing certain requests, as permitted or required by law.
Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may request evidence confirming that the agent is authorized to act for you.
We will not discriminate against you for exercising applicable privacy rights.
We will respond to valid requests within the period required by applicable law.
Complaints
If you have a complaint about how we collect, use, or process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection or supervisory authority.
International Transfers
We and our service providers may transfer, store, or process personal information outside the country in which you reside.
Where applicable law requires specific safeguards for international transfers, we will rely on legally recognized transfer mechanisms.
For transfers of personal information from the European Economic Area or the United Kingdom, such mechanisms may include the European Commission's Standard Contractual Clauses, equivalent UK transfer mechanisms, or transfers to jurisdictions recognized as providing an adequate level of data protection, where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology, legal requirements, or other operational reasons.
When we update this Privacy Policy, we will post the revised version on this website and update the "Last updated" date.
Where required by applicable law, we will provide additional notice of material changes.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:
Business: Individual Entrepreneur ARTEM GAVREV
Trading Name: AustraMods
Country of Registration: Georgia
Website: https://austramods.com/
Email: austramods.help@outlook.com