Terms of service
Last updated: August 2026
1. Overview & Merchant Identification
This website is operated by Individual Entrepreneur ARTEM GAVREV (Registration / Tax ID: 304819819, Georgia), trading under the name AustraMods.
Throughout the site, the terms "we", "us", and "our" refer to Individual Entrepreneur ARTEM GAVREV.
By accessing our website, using our services, or purchasing products from us, you agree to be bound by these Terms of Service, together with our Shipping Policy, Refund & Return Policy, Privacy Policy, and any other policies referenced on this website.
2. Products & Watch Components
We sell new automatic watch movements, aftermarket watch-modification parts, and other horological components, including cases, dials, hands, straps, tools, and related accessories.
Product photographs, descriptions, specifications, dimensions, compatibility information, and other details are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that product information is accurate. However, minor variations in color, finish, packaging, or appearance may occur due to manufacturing batches, display settings, or supplier updates.
Where a product is described as compatible with a particular movement, case, dial, or component type, customers should review the listed specifications carefully before purchase.
3. Technical Installation Disclaimer
Watch assembly, movement installation, hand fitting, dial installation, stem trimming, and other modification work may require specialized tools, a clean working environment, and appropriate technical knowledge.
To the maximum extent permitted by applicable law, we are not responsible for damage caused by incorrect installation, misuse, excessive force, incompatible components, improper tools, unauthorized modification, trimmed or broken winding stems, incorrect hand fitting, or other improper handling after delivery.
Damage caused during installation or modification is not considered a manufacturing defect.
Nothing in this section limits any mandatory consumer rights that apply where a product was defective, damaged before delivery, incorrectly supplied, or materially different from its description.
4. Order Acceptance & Fraud Prevention
We reserve the right to refuse, limit, place on hold, or cancel an order where reasonably necessary.
This may include orders that:
- Contain incomplete or inaccurate customer information.
- Appear to involve unauthorized or fraudulent payment activity.
- Trigger automated or manual risk warnings from our payment processors.
- Cannot be fulfilled because the product is unavailable.
- Contain obvious pricing, technical, or listing errors.
If we cancel an order after payment has been received, we will notify the customer using the contact information provided at checkout and issue a refund to the original payment method.
5. Product Availability & Fulfillment
Some products may be sourced, inspected, processed, stored, packed, or shipped through third-party suppliers and fulfillment providers.
Product availability may change after an order is placed due to supplier inventory levels, production schedules, or fulfillment availability.
If an ordered product becomes unavailable and we are unable to fulfill the order within a reasonable period, we may contact the customer to offer an alternative product, wait for restocking, or issue a refund.
Estimated processing and shipping times are described in our Shipping Policy .
6. Pricing & Payment
All product prices are displayed on the website before checkout.
Prices may change without prior notice, but changes will not affect orders that have already been successfully placed and paid for, except where an obvious pricing or technical error has occurred.
We reserve the right to modify, update, replace, or discontinue products at any time.
Payments are processed through authorized third-party payment service providers. We do not directly store full payment card details where those details are handled by the payment provider.
7. Shipping, Customs & Import Charges
We ship to selected international destinations. Available shipping destinations and methods are shown at checkout.
Processing times, estimated delivery times, tracking information, and other shipping conditions are governed by our Shipping Policy .
Depending on the destination country, shipping method, order value, and applicable tax or customs rules, VAT, import duties, customs charges, or other taxes may either be collected during checkout or assessed separately by local authorities.
Where such charges are not collected by us at checkout, the customer may be responsible for paying them directly to the relevant carrier, customs authority, or other competent authority.
We do not intentionally misrepresent product values, descriptions, or shipment information for customs purposes.
8. Returns, Refunds & Cancellations
Returns, refunds, replacements, and cancellation requests are governed by our Refund & Return Policy .
Customers are responsible for reviewing product specifications and compatibility before purchase.
However, nothing in these Terms limits any mandatory rights that apply to defective, incorrectly supplied, damaged, or misdescribed products.
9. Customer Information & Shipping Address
Customers are responsible for providing complete and accurate billing, contact, and shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible.
Once an order has entered fulfillment or has been handed to a carrier, we may not be able to modify the delivery address.
We are not responsible for delivery problems caused solely by incorrect or incomplete address information provided by the customer, except where required otherwise by applicable law.
10. Intellectual Property & Third-Party Brands
All website content, including original text, graphics, layout, branding, and other materials created for AustraMods, may be protected by applicable intellectual property laws.
Third-party trademarks, product names, movement names, model references, or compatibility references may be used solely where reasonably necessary to identify product compatibility or specifications.
Unless expressly stated otherwise, AustraMods is not affiliated with, endorsed by, sponsored by, or an authorized representative of third-party watch brands or trademark owners referenced for compatibility purposes.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Individual Entrepreneur ARTEM GAVREV, AustraMods, and our suppliers or service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use or inability to use our website, services, or products.
This limitation does not apply where liability cannot legally be excluded or limited under applicable consumer protection law.
12. Privacy
Our collection, use, processing, and disclosure of personal information are governed by our Privacy Policy .
13. Governing Law & Consumer Rights
These Terms of Service and our contractual relationship with customers are governed by the laws of Georgia, to the extent permitted by applicable law.
Nothing in these Terms is intended to deprive consumers of mandatory protections or rights available under the laws that apply to them in their country or region of residence.
Where applicable law provides mandatory jurisdiction, dispute resolution, warranty, withdrawal, refund, or other consumer rights that cannot be waived by contract, those rights will continue to apply.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, services, products, legal requirements, or operating practices.
The latest version will be published on this website with an updated revision date.
Changes will not retroactively remove mandatory rights that have already arisen under applicable law.
15. Contact & Business Information
If you have any questions about these Terms of Service, please contact us:
Legal Business Name: Individual Entrepreneur ARTEM GAVREV
Trading Name: AustraMods
Tax ID (Identification Number): 304819819
Jurisdiction: Tbilisi, Georgia
Website: https://austramods.com/
Support Email: austramods.help@outlook.com
Business Hours: Monday – Friday, 09:00 – 18:00 (GET)